Warehousing & Fulfillment

Dropship Through Our U.S. 3PL Partner

Everything a marketplace onboarding team needs to verify — addresses, ship windows, systems and label handling — documented up front.

Flat-packed furniture cartons sealed and labeled at a packing station

📍 Ship-From & Returns

One Address, Every SKU

All in-stock SKUs are fulfilled through our 3PL fulfillment partner. Ship-from and return-to address:

CRYSTALPEAK LLC — Fulfillment
6820 N Bedford Ave
Kansas City, MO 64151-4853, USA

Orders confirmed & labeled within 48 hours of receipt
Standard ground & LTL for oversized cartons
Replenishment lead time: 21 days on core SKUs

🔌

Systems & Integrations

Supplier Portal (manual) — default onboarding path
EDI 850 / 856 / 810 — available within 30 days
REST API for inventory & tracking (JSON)
Inventory updates: daily at 6:00 AM CT
Shipping labels: printed from platform portal

📦

Packaging Standards

Flat-pack cartons, ISTA-6A tested for parcel
UPC-A barcodes + FNSKU relabeling supported
Assembly instructions & safety warnings included
No third-party retailer branding on cartons

↩️

Returns & Contacts

Return-to address: same Kansas City facility
Dedicated contacts: Order Management, Customer Service, Accounting, EDI
Escalation response within 24 hours

Dropship Through Our U.S. 3PL Partner

One Address, Every SKU

Systems & Integrations

Packaging Standards

Returns & Contacts

Map Us Into Your Network